Privacy Policy

Welcome to Excellent Choice Passengers Transport By Rented Buses L.L.C ("Excellent Choice Transport", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at info@excellentchoice.ae.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you request a booking quote, contact us via forms, or reach out to us directly through phone or WhatsApp. This information includes:

• Personal Details: Full Name, Email Address, Phone Number / WhatsApp Number.
• Booking Details: Pickup and Drop-off locations, rental dates, vehicle preferences, and group size.
• Technical Data: IP address, browser type, and device information gathered automatically when visiting our website via cookies or analytics.

2. How We Use Your Information

We use the collected information for specific business purposes, including:

• Providing bus rental, passenger transport, and shuttle services across Dubai & UAE.
• Processing your quotation requests and confirming bookings.
• Communicating with you regarding schedule updates, driver details, and customer support.
• Improving our website performance, user experience, and service delivery.
• Complying with local legal and regulatory requirements in the UAE.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share necessary details only in the following limited circumstances:

• Service Operation: Sharing essential route or travel details with assigned drivers/dispatch team to execute transport services smoothly.
• Legal Compliance: If required by UAE government authorities, transport regulators, or law enforcement agencies.

4. Data Security

We implement appropriate technical and organizational security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no electronic transmission over the internet can be guaranteed 100% secure.

5. Cookies & Tracking

Our website may use cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to request access to the personal information we hold about you, request corrections, or ask for the deletion of your personal data from our active records, subject to legal retention obligations.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: